Privacy policy

This explains what FlipsHQ collects, why, and what you can do about it. We keep it short and in plain English.

What we collect

• Account details: your email address, your password (stored scrambled; we can never see it), and the display name you choose.
• What you put in the app: pallets and manifests, inventory items, sales, price log entries, listings and documents you upload.
• Basic technical data: our hosting providers keep standard server logs (such as IP address and browser type) to run and secure the service.

How we use it

• To run the app for you: save your work, show your numbers, and keep you logged in.
• To send account emails, such as sign-up confirmation and password reset.
• To keep the service secure and fix problems.

We do not sell your data, and we don't use it for advertising.

Who can see your data

Only you. Your records are locked to your account at the database level, and uploaded documents are stored privately and opened only through short-lived links. We use these service providers to run the app, and they process data on our behalf:

• Supabase for the database, login and file storage (servers in the United States).
• Vercel for hosting the website.

When paid plans launch, payments will be handled by Stripe; we won't store your card details.

Cookies and local storage

We use only what the app needs: a login cookie to keep you signed in, and your browser's local storage for things like your light/dark theme choice and work you do before logging in. No advertising or tracking cookies.

Links to other sites

“Check prices” links open eBay, Amazon, Facebook Marketplace and other sites in your own browser. Those sites have their own privacy policies.

Keeping and deleting your data

We keep your data while your account is open. You can delete individual items, sales and documents at any time in the app. To delete your whole account and everything in it, use the support email that will be listed here before paid plans launch, and we'll remove it. A self-serve “delete my account” button is coming.

Your rights

Depending on where you live, you may have the right to access, correct, export or delete your personal data. To ask, use the support email that will be listed here before paid plans launch.

Children

FlipsHQ is not meant for children under 13, and we don't knowingly collect their data.

Changes

If we change this policy, we'll update the date at the top and tell you about important changes.